Shop with peace of mind this festive season with extended returns or exchanges until January 17 January 2022, for purchases made between November 22, 2021 – December 24, 2021. In this returns policy, the expressions “we”, “us”, and “our” are a reference to DM Jewellers (Australia) Pty Ltd ABN 20 711 446 243.
We offer repairs due to user wear, production fault, lost earring mates, or any other alteration to a piece made by DM Jewellers. Elective repairs, such as ring resizing or chain lengthening, or errors by the customer typically involve a charge. They are repaired at the owner’s expense.
We currently accept payments by Visa, MasterCard and American Express (surcharges apply) or bank deposit. Bank transfers are required to be cleared into DM Jewellers account before releasing the product. By using credit card upon receipt of purchase, you confirm that you are an authorized user of the credit/debit card. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of the credit/debit card rejects authorization of payment to DM Jewellers, we will not be held liable.
All products sold at DM Jewellers include G.S.T.
DM Jewellers is happy to post a piece anywhere in Australia. All orders will be shipped using Australia Post Express Post. DM Jewellers will provide the Express Post shipment number to each client. All goods will be dispatched once full payment is made and completed if custom ordered.
All content, design, information, text, images, names, likenesses, pictures, graphics, formats, code and software, technical drawings, configurations, graphics, photographs, audio and video files, scripts, links, interactive features and other material and files (collectively, “Content”) used on or incorporated into the DM Jewellers Site and In-Store, and the selection, arrangement and/or integration of all such Content are either registered trademarks, trade names, service marks, copyrights or otherwise protected property of DM Jewellers, or used under license or otherwise, and all rights thereto are specifically reserved.
You agree to comply with, and keep intact, any copyright notices, trademark notices, information, or restrictions contained in or on any Content available on, incorporated into or accessed through the Site. You may not copy, use, download, modify, frame, publish, transmit, retransmit, transfer or sell, license, reproduce, create derivative works from, distribute, perform, display, disseminate, broadcast, cache, rearrange, redistribute, alter, adapt, crop, re-size, reverse engineer, move, remove, delete or in any way exploit or make commercial use of, any material obtained through the Site, including without limitation Content, in whole or in part, directly or indirectly, without the prior written consent of the owner thereof, except as expressly permitted in this Agreement, on the Site, by DM Jewellers (and all other entities with an interest in the relevant intellectual property) in writing in each instance or under applicable law.
The DM Jewellers Site may contain links to websites and resources on the Internet that are unrelated to us and which are owned and operated by third parties (“Third-Party Sites”). DM Jewellers does not make any representations or warranties about any Third-Party Sites you may access through the Site. These links are provided solely as a convenience to you and do not constitute an endorsement by or imply that DM Jewellers sponsors, is affiliated or associated with or otherwise recommends, certifies or endorses any Third-Party Sites. We are not responsible for the contents of or any products or services offered on any Third-Party Sites. You must make your own independent decisions regarding your interactions or communications with any other website. Material available on or through Third-Party Websites may be protected by copyright and the intellectual property laws of Australia and/or other countries. The terms of such third-party sites, and not the terms and conditions of this Agreement, govern your use of that material.
Terms and conditions – DM Jewellers attempts to provide accurate and timely information. There may, however, be inadvertent technical or factual inaccuracies and typographical errors in DM Jewellers advertising and on the DM Jewellers website. We reserve the right to make corrections and changes without notice. Your use and browsing of, and any reliance by you upon the DM Jewellers Site is at your own risk and you assume responsibility associated with the Site, provided “AS IS.” DM Jewellers disclaims all warranties, conditions, representations and endorsements of any kind, either expressed or implied, with regard to the information accessed including all content and material, functions and services provided on the Site, provided without warranty of any kind, including the warranties concerning availability, accuracy, completeness, usefulness of content and information, uninterrupted access, and any warranty of title, non-infringement, merchantability or fitness for a particular purpose.
DM Jewellers does not warrant that the DM Jewellers Site, content, materials or services will be timely, secure, uninterrupted or error free, or that defects will be corrected. If you are dissatisfied with the Site, your sole remedy is to discontinue using the Site. Any material downloaded or otherwise obtained through the use of the Site is done at your own discretion and risk, and you are solely responsible for any damage that may result.