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FREQUENTLY ASKED

QUESTIONS & ANSWERS

What types of custom jewellery do you offer on the Sunshine Coast?

At DM Jewellers, we specialise in a wide range of custom jewellery including diamond engagement rings, wedding bands, and bespoke gemstone rings. Whether you’re looking for a unique engagement ring design or a tailored diamond wedding ring, our expert team crafts pieces to your exact specifications.

How can I design my own engagement ring or wedding band?

Designing your own engagement ring and wedding band is a personalised jewellery experience at DM Jewellers. We offer bespoke jewellery services where you collaborate with our skilled jewellers to create a one-of-a-kind piece that reflects your style and love story. Start by scheduling a consultation to discuss your vision.

Is bespoke jewellery expensive?

The cost of bespoke jewellery can vary based on the materials, complexity of the design, and craftsmanship involved. At DM Jewellers, we work with you to create a piece that fits your budget while ensuring it meets your high standards of quality and uniqueness.

Do you create wedding sets?

Yes, we specialise in designing custom wedding sets that include both engagement rings and wedding bands. Whether you want a coordinated set or separate pieces that complement each other, our bespoke services ensure your wedding set is perfectly tailored to your preferences.

How long does it take from design to completion?

The time from design to completion of your custom jewellery varies depending on the complexity of the design and the materials used. Typically, it takes between 3 to 4 weeks. We’ll provide a more precise timeline during your initial consultation based on your specific requirements.

Do you offer payment plans?

Yes, we offer flexible payment plans to make our bespoke jewellery accessible to everyone. We can discuss various options during your consultation to find a plan that fits your needs and budget.

Can I remodel my existing jewellery into something new?

Yes, our jewellery remodelling service allows you to transform old or unworn jewellery into modern, beautiful pieces. Whether you want to redesign a family heirloom or update a vintage piece, we can help you create something you'll cherish.

Do you offer jewellery repair and restoration services?

Absolutely. We provide comprehensive jewellery repair and restoration services for pieces big or small. Whether your favourite piece needs minor repairs or major restoration, we handle it with care and expertise to restore it to its original beauty.

How do I get my jewellery valued?

Our jewellery valuation services include detailed appraisals for insurance purposes, resale, or personal knowledge. We provide thorough documentation of your piece's details and value, ensuring you have all the information you need.

Can I sell my gold jewellery or trade it for something new?

Yes, as one of the leading gold buyers on the Sunshine Coast, we offer options to turn your unwanted gold jewellery into cash or trade it for a new, custom-designed piece. Visit us in store to discuss how we can help you make the most of your gold.

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