SERVICES

Jewellery Cleaning

IN-STORE JEWELLERY CLEANING - ULTRASONIC CLEANER

An ultra sonic clean of your pieces will ensure it is looking at its finest. At the same time, Daniel will conduct a thorough inspection of your jewellery to ensure your treasured pieces continue to sparkle for many years to come.

Our ultrasonic cleaner is very effective on gold and diamond jewellery and can easily be done in a few minutes. We offer your first piece of jewellery to be cleaned for free and then $20 for each item after that. At this time, we can also examine your jewellery to determine if any repairs or special maintenance procedures are needed.

TIPS & TRICKS

JEWELLERY CLEANING AND CARE

It is important to take regular care of your precious fine jewellery. Follow some of our easy tips to ensure the beauty of your jewellery for generations to come. Be cautious about cleaning jewellery yourself without more specific knowledge about the material.

1. STORE JEWELLERY SEPARATELY

This helps to avoid scratches to precious metals and soft gemstones. You can store them in a jewellery box with separate compartments, or a lined container with dividers.

2. KEEP JEWELLERY CLEAN

Wipe your jewellery with a soft damp cloth after each time it is worn. This will help to remove makeup, perfumes, dust, perspiration and surface grime that can accumulate on a daily basis. Clean your diamonds with a mild liquid detergent and a soft brush, or one of the specially designed jewellery cleaning clothes from DM Jewellers. 

Make sure not to clean them in sink in the event a stone becomes loose or the piece goes down the sink. Consider cleaning the jewellery item in a bowl.

Make sure no gemstones have become loose and fallen out before you tip the cleaning solution down the sink! 

Don’t forget to regularly come in-store for a deeper cleaning.

3. COLOURED GEMSTONES STORING

Coloured gemstones such as rubies, sapphires, emeralds should be stored away from direct light and excessive heat. 

Other gemstones including turquoise, lapis, coral, onyx and amber are naturally soft and porous and must not be soaked for longer than advised. Also, be careful with them as they can be scratched easily.

4. CARING FOR YOUR PEARLS

ave your jeweller re-string your pearls once a year, as the strand could be stretched or worn if they have been in contact with chemicals such as perfumes and hairspray. Have pearls knotted between each one, this will prevent the loss of pearls if the string should break.

Wash your pearls with a softened cloth of mild soap and water after taking off to remove perfume, hairspray and cosmetics etc.

Never clean cultured pearls with chemicals or abrasives, as this will damage and scratch the surface of the pearls.

Wrap your pearls in tissue paper or place in a cloth bag when storing and keep them in a box away from other jewellery as you don’t want your other jewellery to scratch the pearls. Store your jewellery in a jewellery roll when travelling, it will keep the jewellery organised and free from tangles and scratches.

5. JEWELLERY VALUATIONS

Ensure you are adequately insured and that you have up to date valuations. The Jewellery Association of Australia recommends having jewellery valued every 2 years. Check with your insurer to make sure of their requirements.

For more tips on jewellery cleaning and taking care of your jewellery, check out our blog posts or download our jewellery cleaning guide.

Don’t forget to have your jewellery checked by your jeweller at least once a year. This can help identify loose stones before they fall out or break.

JEWELLERY CLEANING

We offer personal consultations one one one in our beautiful boutique store located in the heart of maroochydore

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FREQUENTLY ASKED

QUESTIONS & ANSWERS

DO YOU DESIGN JEWELLERY?

Yes we design jewellery. Our principal designer Daniel McKenna is one of the Sunshine Coasts leading jewellery experts and an award winning designer. DM Jewellers Maroochydore can take your ideas and turn them into beautiful piece you can be proud of.

IS BESPOKE JEWELLERY EXPENSIVE?

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DO YOU CREATE WEDDING SETS?

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HOW LONG DOES IT TAKE FROM DESIGN TO COMPLETION?

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DO YOU OFFER PAYMENT PLANS?

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FREQUENTLY ASKED

QUESTIONS & ANSWERS

What types of custom jewellery do you offer on the Sunshine Coast?

At DM Jewellers, we specialise in a wide range of custom jewellery including diamond engagement rings, wedding bands, and bespoke gemstone rings. Whether you’re looking for a unique engagement ring design or a tailored diamond wedding ring, our expert team crafts pieces to your exact specifications.

How can I design my own engagement ring or wedding band?

Designing your own engagement ring and wedding band is a personalised jewellery experience at DM Jewellers. We offer bespoke jewellery services where you collaborate with our skilled jewellers to create a one-of-a-kind piece that reflects your style and love story. Start by scheduling a consultation to discuss your vision.

Is bespoke jewellery expensive?

The cost of bespoke jewellery can vary based on the materials, complexity of the design, and craftsmanship involved. At DM Jewellers, we work with you to create a piece that fits your budget while ensuring it meets your high standards of quality and uniqueness.

Do you create wedding sets?

Yes, we specialise in designing custom wedding sets that include both engagement rings and wedding bands. Whether you want a coordinated set or separate pieces that complement each other, our bespoke services ensure your wedding set is perfectly tailored to your preferences.

How long does it take from design to completion?

The time from design to completion of your custom jewellery varies depending on the complexity of the design and the materials used. Typically, it takes between 3 to 4 weeks on average. We’ll provide a more precise timeline during your initial consultation based on your specific requirements.

Do you offer payment plans?

Yes, we offer flexible payment plans, including Zip Money, to make our bespoke jewellery accessible to everyone. During your consultation, we’ll explore various options to ensure a payment plan that suits your needs and budget. Additionally, our services extend beyond custom creations. We specialise in ring resizes, chain and setting repairs, and stone replacements—key elements of our craft that ensure your cherished jewellery stays as beautiful and functional as the day you first wore it.

Can I remodel my existing jewellery into something new?

Yes, our jewellery remodelling service allows you to transform old or unworn jewellery into modern, beautiful pieces. Whether you want to redesign a family heirloom or update a vintage piece, we can help you create something you'll cherish.

Do you offer jewellery repair and restoration services?

Absolutely. We provide comprehensive jewellery repair and restoration services for pieces big or small. Whether your favourite piece needs minor repairs or major restoration, we handle it with care and expertise to restore it to its original beauty.

How do I get my jewellery valued?

Our jewellery valuation services include detailed appraisals for insurance purposes, resale, or personal knowledge. We provide thorough documentation of your piece's details and value, ensuring you have all the information you need. If you have any existing documentation or certificates for your jewellery, feel free to bring them along—this can help provide a more accurate and comprehensive valuation.

Can I sell my gold jewellery or trade it for something new?

Yes, as one of the leading gold buyers on the Sunshine Coast, we offer options to turn your unwanted gold jewellery into cash or trade it for a new, custom-designed piece. Visit us in store to discuss how we can help you make the most of your gold.

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